At The Audit Academy, a venture of Glocommerce Learning Private Limited (referred to as “we,” “us,” or “our”), we are committed to ensuring timely and efficient delivery of our courses and materials to our users. This Shipping & Delivery Policy outlines the methods and timelines for delivering e-courses and physical notes.
1. E-Courses Delivery
- All e-courses are delivered directly to the user’s registered email ID.
- Delivery of e-courses will be completed within 3 working days of successful registration and payment.
- Please ensure that the registered email ID provided during the registration process is accurate and accessible.
2. Physical Notes Delivery
- If users opt for physical notes as part of their course materials, these will be shipped within 7 working days of successful registration and payment.
- Physical notes are sent via reliable courier services across India.
- Users will receive tracking details once the shipment has been dispatched.
3. Shipping Charges
- Shipping charges for physical notes, if applicable, will be communicated during the registration process and included in the payment summary.
4. Delivery Issues
- In case of delays, non-receipt, or damage during transit, please contact us promptly at theauditacademy@gmail.com or call us at +91 93131 19022.
- For damaged shipments, users must notify us within 48 hours of receiving the package, along with photographic evidence.
5. Service Areas
- E-courses are delivered globally via email.
- Physical notes are shipped only within India. We do not currently offer international shipping for physical materials.
6. Contact Information
For questions or concerns regarding shipping and delivery, please reach out to us:
- Phone: +91 93131 19022
- Email: theauditacademy@gmail.com
Thank you for choosing The Audit Academy. We are dedicated to delivering high-quality educational content and support to help you achieve your learning goals.